Privacy Policy

This Privacy Policy explains how NexumSilk collects, uses, and protects your personal information when you visit our website or place an order.

Information We Collect

We collect information you provide directly, such as your name, shipping address, phone number, email address, and payment details needed to process and deliver your order. We may also collect basic usage data to improve our website.

How We Use Your Information

To process and deliver your orders.
To communicate about orders, shipping, and customer support.
To improve our products, website, and services.
To send promotional offers only if you have opted in.

Information Sharing

We do not sell your personal information. We share data only with trusted service providers who help us operate the website, process payments, and deliver orders (such as payment gateways and courier companies), and only as necessary.

Cookies

Our website uses cookies to remember your cart and preferences. You can control or disable cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us.

Contact

For privacy-related questions, contact us at info@nexumsilk.com.